Terms of service

Terms of Service

Last updated: January 4, 2026

Welcome to Velora Lab. These Terms of Service govern your use of our website and the purchase of our botanical innovations. By accessing our site, you agree to be bound by the following terms.

1. General Use

By using this website, you represent that you are at least the age of majority in your jurisdiction. You agree to use our Services only for lawful purposes and refrain from any activity that disrupts the integrity or performance of the site.

2. Product Integrity and Pricing

  • Accuracy: We strive for absolute precision in our product descriptions and botanical imagery. However, we do not warrant that all content is error-free.

  • Modifications: Prices and availability of our collections are subject to change without prior notice.

3. Orders and Secure Payment

  • Acceptance: All orders are subject to acceptance. We reserve the right to refuse or cancel any order at our sole discretion.

  • Payment: Transactions must be completed at the time of purchase via our secure payment gateways.

4. Shipping and Delivery

We take the utmost care in preparing your parcel.

  • Details: Delivery will be made to the address provided during checkout.

  • Estimates: While we strive for timely delivery, shipping dates are estimates and cannot be guaranteed due to external logistics.

5. Intellectual Property

The Velora Lab name, logo, and all original content (text, imagery, and design) are the exclusive property of Velora Lab and are protected by international copyright and trademark laws.

6. Limitation of Liability

Velora Lab shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the application of our products.

7. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Canada.

8. Changes to Terms

We reserve the right to refine these terms at any time. Your continued use of the website following any updates constitutes acceptance of the new terms.

9. Contact Information

For any inquiries regarding these Terms, please contact the Velora Lab Concierge:

  • Email: veloralab7@gmail.com

  • Address: 2 Rue Cosmos, Fermont, QC, G0G 1J0, Canada