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Accessibility

Last updated

Last updated: October 12, 2026

We want everyone to be able to shop on veloralab7.com, including people who use a screen reader, keyboard navigation, text magnification or other assistive technologies.

Our goal

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. The site was built with this goal in mind: full keyboard navigation, visible focus indicator, skip link to the main content, text alternatives for images, high colour contrast, reduced animations when your device requests it, and the site is available in French and English.

Known limitations

  • Some product photos come from our suppliers and may contain text within the image; important information is also given in the description.
  • Checkout, chat (Shopify Inbox) and the cookie banner are provided by Shopify; we do not fully control their accessibility.
  • This is a self-assessment: the site has not yet been audited by an external party.

Running into a barrier?

Let us know: we will fix the issue where possible and, in the meantime, help you find the information or place your order another way (by email, for example).

  • Email: veloralab7@gmail.com (subject: "Accessibility")
  • Address: 2 Rue Cosmos, Fermont, QC G0G 1J0, Canada

Please tell us which page is affected, the problem you ran into and, if possible, the device, browser and assistive technology you use. We aim to reply within 24 hours (business days). We can also provide our policies in another format on request.